At Wild Botanix, we are committed to the art and science of natural oils, fragrances and create lots of natural products. Established in 1996, we have established ourselves as a reliable manufacturer, supplier, trader and wholesaler of a wide range of high-quality products such as Almond Butter, Natural Babassu Butter, Pure Avocado Butter, Tonka Beans Oil, Natural Cauliflower Oil, Firdous Al Madinah Atter, Yarrow Oil and many other products. We are committed to purity, quality and sustainability and thus we have earned a distinguished position in the market.
Our mission is to provide our clients with the all-natural, carefully prepared butter, oils, fragrances, essential oils and many other products that enrich senses and promote holistic well-being. We create products from all-natural ingredients, devoid of any harmful chemicals, synthetic additives and artificial fragrances. Our main job is to research different holistic preparation and create products that bring a sense of tranquillity, equilibrium and joy.
Quality Assurance
Quality assurance is the most critical part of our business process. We have created a systematic and extensive process of quality to ensure our products meet all quality standards and requirements. The main objective of our quality assurance is to ensure that the final products that our clients receive are of consistent and high quality. We have established clear guidelines and standards that our products must meet. We define processes, monitor the production process and make continuous improvements to ensure the efficiency of our products. We have also undergone systematic testing and inspection of various products.
Client Satisfaction
Client satisfaction is of paramount importance to us, and we try we make overall client experience meet or exceed the expectations. Our main goal is always to make satisfied clients who are more loyal and in addition we gain lots of positive word-of-mouth promotion, repeat businesses, and more importantly building a long-term relationship with them. There are many factors and some key components related to client satisfaction:
- We measure client satisfaction through many channels such as regular interactions, feedback forms, customer reviews, and other metrics.
- We take care of factors that can affect client satisfaction such as product delivery timing, customer service, pricing, ease of doing business, product quality and so on.
- Satisfied clients are more likely to become regular clients, so we take care of this factor very seriously.
- Client satisfaction is also related to client retention and retention is more cost-efficient than acquiring new clients.